MiCollab Client users can gather information about any issues experienced and provide to the administrator team for help troubleshooting the Client. The diagnostic report provides diagnostic and troubleshooting information for a failed Client session. To send the diagnostics report:
- From the MiCollab navigation menu, select Settings > General.
- In the Send Diagnostics section, enter a short description of the issue in the first text box.
- Describe the issue in detail in the second text box.
- Select Send.
Note: Select Delete Diagnostics Logs to delete the diagnostics report.